Merchandise Supervisor | Highmark Stadium

THE ROLE We are looking for a Fulltime Merchandise Supervisor to join our team. As a Merchandise Supervisor, you will assist in all merchandise operations and fulfill company goals and objectives with an emphasis on customer service. If you are looking to be a part of the excitement and energy of live stadium events, this is your opportunity to join a fast-paced and team-oriented environment! Opening in the 2026 NFL season, the New Highmark Stadium will become the new home of the Buffalo Bills. As the largest construction project in Western New York history, this stadium will have state-of-the-art technology that will enhance the fan experience. Join us as we remember the past, while looking forward to the future. ESSENTIAL FUNCTIONS Oversee inventory management and ensure proper inventory levels are maintained throughout Highmark Stadium to support operational needs. Supervise assigned staff by providing leadership, conducting performance evaluations, addressing disciplinary matters, and coaching employees to reach their full potential. Enforce and monitor strict cash-handling procedures to ensure accuracy, accountability, and compliance at all times. Set, communicate, and track employee performance goals; provide ongoing feedback, coaching, and development opportunities to drive continuous improvement. Assist in developing and implementing programs and initiatives designed to enhance the overall customer experience at Highmark Stadium. Coordinate visual merchandising and product displays, ensuring concession stands are set up to maximize customer engagement and sales. Maintain high standards of product quality and customer service while proactively identifying and addressing guest needs and concerns. Perform additional duties, tasks, and responsibilities as assigned...